Software Development and
Maintenance Services

With our dedicated IT Support and Enhancement services, we achieve expedited issue resolution through
our multi-tiered support structure.

Software Development and Maintenance Services We Offer

01 Software Development Services 
02 Custom Application Maintenance Services 
03 Application Monitoring Services 
04 Application Modernization Services 

Software Development and Maintenance Services We Offer

Software Development Services

We utilize our software development expertise to streamline your business operations, improve customer engagement, and gain a competitive edge in your niche.

Custom Application Maintenance Services

Our application maintenance services include technology consulting, security audits, server management, OS updates, and performance control to ensure uninterrupted operation. Bug Fixing & Performance Optimization.Security Patches & Compliance Updates

Application Monitoring Services

Choosing the appropriate application monitoring solution is key for successful application monitoring and management. We help improve application performance, health, dependencies, security gaps, etc.

Application Modernization Services

We provide end-to-end modernization services to enable organizations to upgrade and transform their legacy applications to improve agility and performance.

How do we do it?

1. Building an Agile Team

Form a cross-functional team of 5-9 members, including developers, testers, documenters, a Scrum Master, Agile coach, and product managers. They are self-organising and responsible for delivering requirements within each iteration.

2. Prioritised Backlog

Maintain a dynamic list of requirements that can change anytime. Collaborate with the client to adjust the scope and ensure the most valuable tasks are tackled first. Constantly update and refine the backlog to plan for product releases.

3. Sprint Assignments

Divide smaller sets of requirements, taken from the backlog based on priority. Each sprint lasts 1-4 weeks, acting like a mini project. While one sprint may not result in a marketable release, the team should demonstrate all agreed-upon functions at the sprint’s end.

4. Daily Stand-ups

Hold a daily touchpoint during sprints where team members align and share progress and encountered obstacles. This quick meeting helps resolve issues promptly, boosts productivity, and the Scrum Master removes obstacles that arise.

Years of experience

%

Client Satisfaction Rate

Expert Professionals

Years of experience

%

Client Satisfaction Rate

Expert Professionals

Our Expertise in Software Development

  • Requirement Analysis – We align with business leaders, product owners, and technical teams to understand business needs and translate them into technical specifications.
  • UI/UX Design – Our UI/UX designers create intuitive designs and produces visually compelling user experiences by following WCAG adherence for inclusivity and usability across all devices.
  • Robust Architecture & Tech Stack Selection – Implementing scalable solutions that ensure optimal performance.
  • Custom Development – Expertise in web applications, mobile apps, and enterprise solutions.
  • API Development & Integration – Seamlessly connecting systems for enhanced efficiency

Requirement Analysis – Transforming Business Needs into Actionable Technical Specifications

Our process involves gathering precise requirements before writing a single line of code.

  • Stakeholder Workshops – Engaging with business leaders, product owners, and technical teams to align expectations.
  • Use Case Development – Mapping functional and non-functional requirements to avoid scope creep.
  • Feasibility Studies – Assessing performance, scalability, compliance needs, and third-party integrations.
  • Risk Assessments – Identifying potential bottlenecks early, including security vulnerabilities and infrastructure challenges.

Robust Architecture & Tech Stack Selection

Choosing the right architecture and tech stack is essential for future-proofing applications. 

API Development & Integration

API development and integration being key aspects of modern software development, we meticulously plan to integrate APIs into your system. By understanding the API fundamentals, following best practices, and leveraging API management platforms, we can create and integrate APIs that add value to your applications and drive business success.

UI/UX Design

Crafting Seamless, Intuitive, and Visually Engaging Experiences
User experience dictates adoption and retention, making UI/UX a cornerstone of our software solutions. Our approach includes:

  • Wireframing & Prototyping– Low-fidelity and high-fidelity designs ensure smooth navigation.
  • User Journey Mapping–Optimizing engagement through structured workflows and interaction design.
  • Accessibility Compliance – Ensuring WCAG adherence for inclusivity and usability across all devices.
  • Usability Testing – I Iterative feedback loops to validate seamless interactions before full development.

Custom Software Development

With our custom software development services, we deliver tailored solutions to businesses to achieve their digital goals. Our expertise includes both web applications and mobile apps designed to ensure seamless user experience and improve operational efficiency and customer engagement. From enterprise-grade platforms to industry-specific applications, we design secure, high-performance software that aligns with your business needs.

Requirement Analysis – Transforming Business Needs into Actionable Technical Specifications

Our process involves gathering precise requirements before writing a single line of code.

  • Stakeholder Workshops – Engaging with business leaders, product owners, and technical teams to align expectations.
  • Use Case Development – Mapping functional and non-functional requirements to avoid scope creep.
  • Feasibility Studies – Assessing performance, scalability, compliance needs, and third-party integrations.
  • Risk Assessments – Identifying potential bottlenecks early, including security vulnerabilities and infrastructure challenges.

Robust Architecture & Tech Stack Selection

Choosing the right architecture and tech stack is essential for future-proofing applications. 

API Development & Integration

API development and integration being key aspects of modern software development, we meticulously plan to integrate APIs into your system. By understanding the API fundamentals, following best practices, and leveraging API management platforms, we can create and integrate APIs that add value to your applications and drive business success.

UI/UX Design

Crafting Seamless, Intuitive, and Visually Engaging Experiences
User experience dictates adoption and retention, making UI/UX a cornerstone of our software solutions. Our approach includes:

  • Wireframing & Prototyping– Low-fidelity and high-fidelity designs ensure smooth navigation.
  • User Journey Mapping–Optimizing engagement through structured workflows and interaction design.
  • Accessibility Compliance – Ensuring WCAG adherence for inclusivity and usability across all devices.
  • Usability Testing – I Iterative feedback loops to validate seamless interactions before full development.

Custom Software Development

With our custom software development services, we deliver tailored solutions to businesses to achieve their digital goals. Our expertise includes both web applications and mobile apps designed to ensure seamless user experience and improve operational efficiency and customer engagement. From enterprise-grade platforms to industry-specific applications, we design secure, high-performance software that aligns with your business needs.

Our Tech Powerhouse

Comprehensive technical and management capabilities across modern technology stacks, spanning 12 specialized domains with 59 core competencies.

Domain Expertise

  • Business Analyst
  • Financial Services
  • Banking
  • Automotive

Management

  • Product Owner
  • Project Management
  • Service Delivery Manager
  • Scrum Master
  • Agile Coach
  • Product Development
  • Program Management

Web Technologies

  • Angular
  • HTML CSS
  • Java
  • UI/UX Designer
  • WordPress
  • Python
  • PySpark
  • JavaScript
  • PHP
  • DevOps
  • React JS
  • Node JS
  • C & C++
  • Spark, Scala

Data & Analytics

  • ETL
  • Informatica
  • Snowflake
  • Tableau
  • Talend
  • Palantir
  • Data Analysis
  • Power BI
  • Data Science
  • Data Analytics
  • SAS

Cloud Platforms

  • AWS Cloud Architect
  • Azure Cloud
  • Google Cloud Platform

Testing

  • Functional Tester
  • Manual Testing
  • Cucumber
  • Cypress
  • Selenium

Tools & Support

  • Service Now
  • L1, L2 & L3 Support

Microsoft & Infrastructure

  • ASP, VB, .NET System
  • Administration

Mainframe

  • COBOL, JCL, CICS
  • Mainframe z/OS
  • Natural ADABAS

Middleware

  • Web Methods
  • MQ Services

Automation & SAP

  • Robotic Process Automation (RPA)
  • SAP Basis

Database

  • PL SQL
  • Oracle
  • Shell Scripting
  • Power Shell

Our Comprehensive Software Maintenance Services

We help businesses monitor, update, and optimize applications with our proactive strategies. Our approach ensures minimal downtime, optimized performance, and full compliance with industry standards.

  • Corrective Maintenance – A reactive approach we follow to identify and resolve errors within the software that could affect its performance, whether in the logic, code or design. We implement this type of maintenance in small, frequent updates to prevent the issues from worsening later.
  • Adaptive Maintenance – Adaptive maintenance updates are taken care of by our team, where we focus on adapting software to new conditions such as hardware upgrades, operating system updates, or, in case of enforcing new regulations.
  • Perfective Maintenance – Our perfective maintenance involves refining and optimizing existing systems to improve the performance, scalability, and efficiency of software to evolving needs.
  • Preventive Maintenance – We proactively take steps to secure software from future risks, vulnerabilities, and technical debts.

Why Choose Us?

We strive to be more than just technology solution providers - we're your partners in business-focused digital innovations. With our Application Development and Maintenance services, we can develop a digital transformation roadmap tailored to your unique business needs.

01

Adherence to industry-best software development principles

We adhere to industry-best software development principles by ensuring that software is robust, maintainable, and compliant with industry standards and regulations.

02

Agile and DevOps Approach

We use Agile and DevOps to enable continuous improvements, faster releases, and automated monitoring to facilitate faster feature rollouts, continuous testing, and high availability in production environments.

03

Security Compliance

We proactively identify vulnerabilities, and security is built into every step of our development and maintenance services. 

Why Choose Us?

We strive to be more than just technology solution providers - we're your partners in business-focused digital innovations. With our Application Development and Maintenance services, we can develop a digital transformation roadmap tailored to your unique business needs.

01

Adherence to industry-best software development principles

We adhere to industry-best software development principles by ensuring that software is robust, maintainable, and compliant with industry standards and regulations.

02

Agile and DevOps Approach

We use Agile and DevOps to enable continuous improvements, faster releases, and automated monitoring to facilitate faster feature rollouts, continuous testing, and high availability in production environments.

03

Security Compliance

We proactively identify vulnerabilities, and security is built into every step of our development and maintenance services.

Turn ideas into impact with expert product management—let’s build success together!

FAQs on Software Development and Maintenance Service

What is the best approach for software scalability?

  • Microservices architecture for modular expansion.
  • Cloud-native development for elasticity using AWS, Azure, and GCP.
  • Containerisation with Kubernetes for flexible deployments.
  • Load balancing & caching strategies for optimized performance.

What technologies are commonly used in software development?

Popular technologies include programming languages like Python, PySpark, PHP, Mainframe, Java, JavaScript, and WordPress, and frameworks such as React, Angular, and .NET.

What are the benefits of custom software?

Custom software is designed specifically for a business’s unique requirements, ensuring it meets all operational and functional requirements. It eliminates inefficiencies by automating repetitive tasks, streamlining workflows, and seamlessly integrating with existing systems to improve productivity.

How to choose the right software for the business needs?

We recommend conducting a business assessment to define your exact software requirements. Our expert’s team can help you evaluate options, compare technologies, and implement a solution tailored to your industry.

How security-first approach performed at Infotel?

Security is built into every development and maintenance phase. We proactively identify vulnerabilities and ensure compliance with industry standards – GDPR, ISO 27001, and SOC 2 – ensuring robust cybersecurity.

What is the best approach for software scalability?
  • Microservices architecture for modular expansion.
  • Cloud-native development for elasticity using AWS, Azure, and GCP.
  • Containerisation with Kubernetes for flexible deployments.
  • Load balancing & caching strategies for optimized performance.

What technologies are commonly used in software development?

Popular technologies include programming languages like Python, PySpark, PHP, Mainframe, Java, JavaScript, and WordPress, and frameworks such as React, Angular, and .NET.

What are the benefits of custom software?

Custom software is designed specifically for a business’s unique requirements, ensuring it meets all operational and functional requirements. It eliminates inefficiencies by automating repetitive tasks, streamlining workflows, and seamlessly integrating with existing systems to improve productivity.

How to choose the right software for the business needs?

We recommend conducting a business assessment to define your exact software requirements. Our expert’s team can help you evaluate options, compare technologies, and implement a solution tailored to your industry.

How security-first approach performed at Infotel?

Security is built into every development and maintenance phase. We proactively identify vulnerabilities and ensure compliance with industry standards – GDPR, ISO 27001, and SOC 2 – ensuring robust cybersecurity.