Managed IT Services

We, as industry experts, seamlessly integrate into your in-house IT teams to lighten workloads, enhance operational processes, and implement cutting-edge technologies and methodologies. Our managed IT service options cover everything from supporting and managing your solutions to improving existing software and taking over project management from incumbent suppliers.

Software Management

We excel in software management, maintaining high system performance, adhering to necessary compliance and security standards, enhancing software capabilities, promoting user adoption, and ensuring an exceptional user experience.

Cloud Management

We offer comprehensive services for various cloud infrastructures. We handle cloud deployments and infrastructures on both client and Infotel computing resources. Our expertise includes designing and implementing customized cloud architecture. We provide essential business features for efficient monitoring, analysis, activity tracking, as well as cyber-threat protection and mitigation.

Application Management

We maintain, improve, and optimize custom-made and platform-based web and mobile applications in diverse business environments. Our focus is on ensuring system performance, managing the application’s life cycle, implementing security updates, and enhancing the user experience.

Full Cycle IT Management

We excel at supporting complex IT infrastructures, ensuring the integrity of entire IT landscapes, and adapting to dynamic business needs while prioritising security. Our infrastructure environment services include network administration, data centres and data storage management, along with continuous monitoring and check-ups to ensure smooth operations.

Quality Engineering and Software Testing

We stand out in Agile software testing and quality engineering within a DevOps environment. Using the latest technologies and frameworks, we enhance your workflow efficiency and competitive advantage. Our analytical, automation-centred approach allows you to understand risks better and release with increased confidence.

Benefits of managed IT services

Ongoing

Progression

We continuously identify and implement enhancements to optimize costs and improve performance, ensuring ongoing improvement.

Agile

Mindset

Our approach follows leading methodologies. We deliver iteratively with an Agile mindset.

Leading

Methodologies

we embrace leading methodologies that are based on industry standards and trusted practices. Our approach involves iterative delivery aligned with an agile mindset.

Steady Business

Environment

We create a stable business environment for you. While we handle your operations, you can focus on strategic objectives. Our dedicated team ensures smooth performance and consistent support, allowing you to thrive.

Transparent

Communication

We prioritize transparent communication. Our regular reporting and open approach keep you informed for better decision-making, helping your business succeed.

Scalability

Assurance

We ensure scalability assurance in all our services. We adapt to your current and future business challenges, providing flexible solutions that scale and evolve with your needs.

How do we work?

Assessment

We evaluate your software or infrastructure’s current state.

Implementation

We handle IT services, development, deployment, and ongoing support as agreed.

Discussion

We hold a meeting to determine project scope, time, materials, and budget.

Agreement

We provide hypercare support, ensuring a smooth handover and addressing any We sign a contract with clear expectations and service requirements.

Team Designation

We provide skilled professionals to solve your business issue.

Assessment

We evaluate your software or infrastructure’s current state.

 

Discussion

We hold a meeting to determine project scope, time, materials, and budget.

 

Agreement

We provide hypercare support, ensuring a smooth handover and addressing any We sign a contract with clear expectations and service requirements.

 

Team Designation

We provide skilled professionals to solve your business issue.

 

Implementation

We handle IT services, development, deployment, and ongoing support as agreed.

Unlock the full potential of your IT landscape and
infrastructure with our expert team

THEY TRUST US

Entrust us to lead your business to
new heights of success