Digital Transformation

Transformation of system can prove to be a daunting task. Numerous organisations exhibit reluctance due to fears surrounding the associated high costs and complexities. However, adopting a passive “wait-and-see” approach is seldom the right solution. Delaying such a crucial step can exacerbate problems and lead to more significant issues down the line. Embracing digital transofrmation is essential to ensure a smoother and more efficient future for your company.

Enhanced Efficiency

Streamline your processes, automate repetitive tasks, and eliminate bottlenecks. Our digital solutions optimise your workflows, allowing your team to focus on value-added activities.

Enhanced Customer Experience

We help you to meet the demands of the modern consumer with customised, omnichannel experiences. Deliver exceptional experiences to your customers through efficient digital interactions, fostering long-lasting relationships.

Agile and Flexible

Respond quickly to market changes and customer demands with agile systems and processes that facilitate rapid adaptation.

Data-Driven Insights

Leverage the power of data analytics to make informed decisions, gaining valuable insights into your operations and customers.

People-Centric Culture

Empower your employees with the right tools and technologies. Boost collaboration and productivity, fostering a culture of innovation and growth.

Your journey to tranformation with us

Discovery and Assessment

We take the time to deeply understand your company’s goals, expectations, and any constraints, such as time, budget, and technology limitations. Our experts conduct a comprehensive assessment of your current system’s quality, paying special attention to documentation and automated testing. We diligently identify both used and unused functionalities within your existing setup. Moreover, we present a range of modernisation options, including no action, rehosting, refactoring, rearchitecting, rebuilding, or replacing, along with their associated risks and costs.


We ensure a smooth transition by facilitating knowledge transfer. Our team prioritises the automation of Continuous Integration and Continuous Delivery (CI/CD) pipelines to enable rapid and reliable software deployment. Furthermore, we meticulously complete and update the system documentation, providing a comprehensive understanding of your entire ecosystem. As part of our commitment to quality, we enhance automated test coverage to ensure that the new digital solutions are robust, thoroughly validated, and ready for seamless integration into your business processes.

Modernisation and Transformation

We put the chosen plan into action, following either an iterative approach or a comprehensive ‘big bang’ method, depending on your specific requirements. Throughout this critical stage, we remain vigilant, conducting thorough testing and closely monitoring the transformation process to proactively address any unexpected issues that may arise, ensuring a successful and smooth transition to the new digital landscape.

Release and Implementation

We focus on delivering the new system into production with utmost precision and care, ensuring minimal disruption to your ongoing operations. Our team skillfully handles data migration, ensuring the secure and seamless transfer of critical information. Rigorous testing is conducted to verify that the new system functions as expected, maintaining effective communication with any external systems it interacts with.

Support and Maintenance

We provide hypercare support, ensuring a smooth handover and addressing any immediate needs promptly. Depending on your needs, we can consider disabling old systems to streamline your digital environment further, enhancing overall efficiency. We remain dedicated to your success by providing ongoing maintenance services and offering optional hotfixes as part of our commitment to continuously optimise and refine your newly transformed digital infrastructure.

How can we help you?

Our team of experts at Infotel is well-equipped to assist you in managing these challenges and risks throughout your digital transformation journey. We offer flexible solutions tailored to your unique business needs:



Entrust us to take full responsibility for modernizing your legacy system, providing end-to-end support and expertise.

Joint Team


We can seamlessly collaborate with your existing suppliers as part of a joint team to maximize efficiency and deliver results.

In-House IT


Complement your in-house IT team with our specialized skills and knowledge, working together to achieve your digital goals.

Digital transformation services are designed to empower your company, enabling you to adapt, innovate, and thrive in the digital age. Let us help you unlock the full potential of your systems through digital transformation.

Don’t miss out on the digital revolution, unlock
the full potential of your business


Learn more about our project success