Managed IT Services
We, as industry experts, seamlessly integrate into your in-house IT teams to lighten workloads, enhance operational processes, and implement cutting-edge technologies and methodologies. Our managed IT service options cover everything from supporting and managing your solutions to improving existing software and taking over project management from incumbent suppliers.
Software Management
We excel in software management, maintaining high system performance, adhering to necessary compliance and security standards, enhancing software capabilities, promoting user adoption, and ensuring an exceptional user experience.
Cloud Management
We offer comprehensive services for various cloud infrastructures. We handle cloud deployments and infrastructures on both client and Infotel computing resources. Our expertise includes designing and implementing customized cloud architecture. We provide essential business features for efficient monitoring, analysis, activity tracking, as well as cyber-threat protection and mitigation.
Application Management
We maintain, improve, and optimize custom-made and platform-based web and mobile applications in diverse business environments. Our focus is on ensuring system performance, managing the application’s life cycle, implementing security updates, and enhancing the user experience.
Full Cycle IT Management
We excel at supporting complex IT infrastructures, ensuring the integrity of entire IT landscapes, and adapting to dynamic business needs while prioritising security. Our infrastructure environment services include network administration, data centres and data storage management, along with continuous monitoring and check-ups to ensure smooth operations.
Quality Engineering and Software Testing
We stand out in Agile software testing and quality engineering within a DevOps environment. Using the latest technologies and frameworks, we enhance your workflow efficiency and competitive advantage. Our analytical, automation-centred approach allows you to understand risks better and release with increased confidence.
Benefits of managed IT services
Ongoing
Progression
We continuously identify and implement enhancements to optimize costs and improve performance, ensuring ongoing improvement.
Agile
Mindset
Our approach follows leading methodologies. We deliver iteratively with an Agile mindset.
Leading
Methodologies
we embrace leading methodologies that are based on industry standards and trusted practices. Our approach involves iterative delivery aligned with an agile mindset.
Steady Business
Environment
We create a stable business environment for you. While we handle your operations, you can focus on strategic objectives. Our dedicated team ensures smooth performance and consistent support, allowing you to thrive.
Transparent
Communication
We prioritize transparent communication. Our regular reporting and open approach keep you informed for better decision-making, helping your business succeed.
Scalability
Assurance
We ensure scalability assurance in all our services. We adapt to your current and future business challenges, providing flexible solutions that scale and evolve with your needs.
How do we work?
Assessment
We evaluate your software or infrastructure’s current state.
Implementation
We handle IT services, development, deployment, and ongoing support as agreed.
Discussion
We hold a meeting to determine project scope, time, materials, and budget.
Agreement
We provide hypercare support, ensuring a smooth handover and addressing any We sign a contract with clear expectations and service requirements.
Team Designation
We provide skilled professionals to solve your business issue.
AssessmentWe evaluate your software or infrastructure’s current state. |
DiscussionWe hold a meeting to determine project scope, time, materials, and budget. |
AgreementWe provide hypercare support, ensuring a smooth handover and addressing any We sign a contract with clear expectations and service requirements. |
Team DesignationWe provide skilled professionals to solve your business issue. |
ImplementationWe handle IT services, development, deployment, and ongoing support as agreed. |