Optimizing Airline Revenue Accounting Through SIRAX Platform Integration

Overview of the Client

A leading European airline group operates a global network of over 300 destinations serving the customers globally and beyond passenger transport, it has strong businesses in cargo and aircraft maintenance, and it is actively investing in fleet renewal and sustainable aviation initiatives to reduce its environmental footprint. With high daily transaction volumes from ticket sales, refunds, and partner settlements, the airline relies heavily on advanced revenue accounting systems to ensure financial accuracy and operational efficiency. To support these complex processes, the organization uses the SIRAX platform integrated with its enterprise systems for managing airline revenue accounting and financial reconciliation

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The Challenge:

The airline faced several operational and technical challenges in its revenue accounting system:

  • Aging system components required upgrades to maintain performance and stability.
  • Existing environments needed periodic system refresh to ensure data consistency across landscapes.
  • Outgoing invoice processing required optimization to support increasing transaction volumes.
  • Final revenue calculations and posting processes needed to be streamlined for faster financial closure.
  • The organization required reliable system support to ensure uninterrupted operations.

These challenges created a need for a trusted technology partner capable of managing upgrades, system refresh activities, and continuous operational support.

Infotel Transforms Automotive Service Booking with Scalable AWS-Powered API Solution

The Challenge:

The airline faced several operational and technical challenges in its revenue accounting system:

  • Aging system components required upgrades to maintain performance and stability.
  • Existing environments needed periodic system refresh to ensure data consistency across landscapes.
  • Outgoing invoice processing required optimization to support increasing transaction volumes.
  • Final revenue calculations and posting processes needed to be streamlined for faster financial closure.
  • The organization required reliable system support to ensure uninterrupted operations.

These challenges created a need for a trusted technology partner capable of managing upgrades, system refresh activities, and continuous operational support.

Our Solution:

We delivered a comprehensive SIRAX implementation and support solution covering multiple areas of the revenue accounting lifecycle.

Key activities included:

System Upgrade

Upgraded the SIRAX environment to a newer and more stable system version.
Ensured compatibility with existing enterprise platforms and financial systems.

System Refresh

Performed environment refresh activities to synchronize system landscapes.
Maintained data consistency between development, testing, and production environments.

Outgoing Invoice Processing

Optimized the outgoing invoice module to improve invoice generation efficiency.
Ensured accurate billing processes for airline transactions and settlements.

Final Revenue Processing

Improved the final revenue calculation and posting workflow.
Enhanced integration with financial systems to ensure accurate revenue reporting.

Ongoing Support

Provided continuous technical and operational support.
Monitored batch jobs, system performance, and transaction processing to maintain system

Our Solution
Our Solution

Our Solution:

We delivered a comprehensive SIRAX implementation and support solution covering multiple areas of the revenue accounting lifecycle.

Key activities included:

System Upgrade

Upgraded the SIRAX environment to a newer and more stable system version.
Ensured compatibility with existing enterprise platforms and financial systems.

System Refresh

Performed environment refresh activities to synchronize system landscapes.
Maintained data consistency between development, testing, and production environments.

Outgoing Invoice Processing

Optimized the outgoing invoice module to improve invoice generation efficiency.
Ensured accurate billing processes for airline transactions and settlements.

Final Revenue Processing

Improved the final revenue calculation and posting workflow.
Enhanced integration with financial systems to ensure accurate revenue reporting.

Ongoing Support

Provided continuous technical and operational support.
Monitored batch jobs, system performance, and transaction processing to maintain system

Improved system stability and performance after the upgrade.

Faster processing of outgoing invoices.

Continuous system support ensuring uninterrupted revenue accounting operations.

Technology Used

Docspace

Refxfer

Trackspace

IATA

Amadeus

MyITService

SAP Logon

Control-M

Jira

Sentinel

 

 

 

Docspace

Refxfer

Trackspace

 
         

 

 

 

IATA

Amadeus

   
         

 

 

 

MyITService

 

   
         

 

 

 

SAP Logon
     
         

 

 

 

Control-M

 

 

 
         

 

 

 

Jira

 

   
         

 

 

 

Sentinel

 

 

   
         

 

 

Implementation Approach

We followed a structured delivery methodology:

 

 

This approach ensured minimal disruption to the airline’s critical financial operations.

Value Proposition for the Client

The project delivered measurable operational improvements

  • Improved system stability and performance after the upgrade.
  • Faster processing of outgoing invoices.
  • More efficient final revenue calculation and posting.
  • Reduced operational risks through structured system refresh processes.
  • Continuous system support ensuring uninterrupted revenue accounting operations.

These improvements helped the airline maintain accurate financial reporting while handling large-scale transaction volumes efficiently.

“Teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability”
— Patrick Lencioni

Teams


  • Team Lead
  • Technical Lead
  • SAP Basis Consultants

Key Takeaways

  • Modernizing revenue accounting systems is critical for large airlines managing complex financial operations.
  • Modernizing System upgrades and environment refresh activities play a vital role in maintaining platform stability.evenue accounting systems is critical for large airlines managing complex financial operations.
  • Optimizing invoice and revenue processing workflows can significantly improve operational efficiency.
  • A reliable technology partner ensures smooth implementation and ongoing system support

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